Claire McDowell
Sales & Web Business Development Manager
Claire joined the business in 2022 on a part time basis as a Purchase Ledger Clerk but quickly progressed to a full-time team member responsible for developing the web business. Claire loves being part of the Defib4Life team and is committed to promoting and educating people about the importance of having access to Community Public Access Defibrillators (CPADS). Claire’s family are all off road motorbike mad and when she’s not been a trials sidecar passenger, she’s following enduro events all round the world or running.
Caroline Notley
Finance Controller
Caz runs her own bookkeeping business and has managed the finances at Defib4life since 2021. When Caz is out and about, she is our number 1 ambassador, checking defibrillators and making sure they are fully operational. Caz loves walking and can be found on the terraces of Chesterfield FC.
Michelle Waters
Managing Director
Michelle joined the business in 2020 after working in the industry for over 4 years. Michelle is passionate about promoting and supporting anyone looking to place lifesaving AED’S and is also an East Midlands Ambulance Service Voluntary Community Trainer offering free CPR and defibrillator training. When not running round the office Michelle can be found coaching amateur runners in Darley Dale at Sole Mates Running Club or with G&T in hand relaxing in her beloved caravan.
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Claire Silcock
Business Support Officer
Claire recently joined the team on a part-time basis to support the sales department. My background is in both export and domestic sales, and I’m excited to bring that experience to help the team grow and build strong customer relationships. Outside of work, I love spending time with my family, walking my dogs, enjoying meals out, and relaxing with a glass of wine (or two!).
Helena Wardle-Spenceley
Business Support Officer
Helena recently joined Defib4Life, bringing experience from her time with East Midlands Ambulance Service and several years as a driving instructor in the stunning Peak District.
Outside of work, she’s passionate about brass banding, cheering on Derby County, and heading off in her campervan with her beloved Lagotto Romagnolos. Whether it’s a coastal walk, a scenic view, or a good concert, Helena’s all about fresh air, great music, and good company—especially the four-legged kind.
Ken Patterson
Defibrillation Specialist – Northern Ireland
Ken is a true lifesaver with a passion for Community Service, he is a Volunteer Community First Responder with NI Ambulance Service, a British Red Cross Crisis and Emergency Response Volunteer and a First Aid Trainer. When not at work, he is a family man, DIY enthusiast and proud Grandad.
Steve Jelfs
Defibrillation Specialist – Scotland and UK
Steve’s been in the defibrillation and resuscitation world for over 20 years—and he’s still just as passionate about saving lives. With experience ranging from paramedic to chief officer in UK ambulance services (plus a stint with the British Red Cross), he knows his stuff.
He’s helped roll out defibrillators across the UK and Europe, is a qualified life support instructor, and is part of both the UK and European Resuscitation Councils. When he’s not talking all things AEDs, you’ll find him in central Scotland playing table tennis in the local league.